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Use code "NEWSWINGMAXI" for $15 Off Swing Maxi Upgrade Fee!

FAQs

FAQs


We are open and processing orders at this time. There may be delays with shipping carriers due to COVID-19, especially around the holidays. We recommend ordering as soon as you are able to, to avoid any inconvenience with unexpected delays.

Questions about getting a breast pump through your insurance or need an update on your order? Check out our FAQs to find answers to frequently asked questions.

If you’d like to speak to a Pumping Essentials team member, we're available by phone Monday - Friday 7:00 a.m. to 5 p.m. PST by calling 1-866-688-4203 or via email at customercare@pumpingessentials.com.

Does your insurance require a prescription or authorization for your order? If so, please email us a copy with your name and date of birth at RX@pumpingessentials.com or via fax at (888) 506-2520.

Do you want to know how our upgrade fees are determined and how we calculate your copay or deductible?

What happens after we take your order? Do you need contact information to speak with one of our Customer Care representatives? Click here to learn more about our Customer Service team, our processes, and how we can help you.

Do you want details about Tricare changes, or have questions about how Tricare works and how you can find out what's covered under your plan? These FAQs and answers may provide insight into your benefits and how you can use them.

Would you like more information on how long this process typically takes, how to set up your online account, how to place your order, and more? Check out these FAQs and answers.

Do you want to know what shipping methods are available? Have questions about our return policy? These questions and answers can help.